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Terms of service

By using Contact@1stlabubu.com, you agree to these terms.


1. Orders & Payments

All orders are binding once payment is processed.

We reserve the right to cancel orders suspected of fraud (e.g., bot purchases during drops).

Prices in USD ($).


2. Product Authenticity

We sell 100% authentic Labubu/The Monsters figures sourced from official distributors.

No returns on opened blind boxes (due to collectible nature).


3. Shipping (International)

International: 7-15 days (varies by customs).

Lost packages? Contact us within 30 days for investigation.


4. Intellectual Property

All designs, logos, and product images belong to Kasing Lung/Pop Mart.

Unauthorized resale/commercial use of our product photos is prohibited.


5. Limitation of Liability

We’re not liable for:

Minor paint variations (handmade items)

Shipping delays/customs seizures

Secondary market value fluctuations


6. Disputes

Governed by USA law. Any disputes must be resolved in UNITED STATE courts.


7. Changes to Terms

Updates take effect immediately upon posting. Continued use = acceptance.

 

Contact Us:

6 Eton St Richmond TW9 1EE, UK

1380 Fullerton Rd, Rowland Heights, 
California 91748 United States

2346 Rue Beaubien Est, Montréal, 
Quebec H2G 1M9 Canada

16 Rue Brey, Paris 
75017 France


Contact@1stlabubu.com